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/All questions
All questions2019-01-03T11:14:41+00:00

All questions

Shipping throughout the Netherlands. That’s Colvan.

Immediately request the lowest price

Airfreight

What is a station statement?2018-12-20T14:32:13+00:00

This is a one-off statement that you, as an importer of air freight, can give to airlines and cargo handling companies, in which you declare that Colvan is permitted to handle your incoming airfreight.
Colvan International Forwarding would be happy to arrange this for you.

I think the total door-to-door transit time is quite long for air freight. Why is that and how can this be shortened?2019-03-21T16:21:00+00:00

The time that an air freight shipment is en route by air is only a small part of the total door-to-door transit time. Most of the time is spent in delivering at the airport of departure, arranging export declarations, unloading the cargo on arrival, import declaration and delivering the cargo at the destination. Booking direct, usually more expensive, flights significantly shortens the transit time. Good communication with Colvan and the sender or consignee of the air cargo prevents unnecessary delays.

How many hours after arrival can the cargo be delivered?2018-12-20T14:35:59+00:00

That depends on various factors. Busy weekends, cargo plane or passenger plane, backlog, available warehouse workers or customs checks. On average, the cargo is delivered to the second-line warehouse the day after arrival and can be delivered to the customer one day later. Cargo that lands at Amsterdam Airport during the weekend is usually delivered to the customer on Tuesday.

What is a second-line warehouse?2018-12-20T14:38:50+00:00

This is the warehouse to which the cargo is transferred from the first-line warehouse. After unloading in the second-line warehouse, the customs clearance can be done. After release, the cargo can be released from this warehouse.

What is a first-line warehouse?2018-12-20T14:39:48+00:00

This is the warehouse in which the cargo is put on location after it has been unloaded from the aircraft.
The load must be collected within 18 to 24 hours to guarantee a good flow of cargo and prevent warehouse fees.

How many hours after arrival will cargo be available?2018-12-20T14:40:51+00:00

Despite the target times of 6 hours for a passenger plane and 8 hours for a cargo plane, it does happen that positioning cargo on location takes longer.
Freight handling agents depend on supply of cargo and available personnel. Unfortunately, it also happens that the availability of the cargo increases to 18 hours after arrival of the aircraft.

Why is an air freight rate per kg lower for a heavy shipments?2019-03-21T16:11:17+00:00

Air freight rates are usually staggered. There are different rates for shipments at more than 45, 100, 300, 500 or 1000 kgs. The higher the weight, the lower the rate per kg. An exception applies to airlines that offer flat-rates. They offer the same rate for + 100 kg and more.

Why do air freight rates fluctuate?2019-03-21T16:12:36+00:00

Here, market forces, the game of supply and demand, are present in all its capacity. Airlines follow supply of cargo closely. As the supply of cargo increases, the discount that air freight companies give on the air freight rate per kilo decreases.

Particularly import air freight rates from the Far East can be erratic.

My cargo has not arrived and seems to be missing. What happens now?2018-12-20T14:45:22+00:00

Despite automated systems, cargo does sometimes get lost.
This is often the result of cargo that is positioned at the wrong location after arrival on the airport. The cargo seems to be missing, but usually turns up again after a warehouse check. It is therefore advisable to stay in touch with Colvan International Forwarding to await the results of warehouse checks. The airline can be held liable in the event of a definitive loss. Colvan will help you with this.

My cargo was not departed on the booked flight. What happens now?2019-03-21T16:17:00+00:00

Air freight is usually rather urgent. As a result, cargo that has not been departed often leads to problems for the client. Unfortunately, it does happen that an airline has reasons to leave cargo for a next flight.
This may be the result of too much accepted cargo by the airline on a particular flight. With indirect flights there is always a risk that cargo will remain at a transit airport as a result of a backlog. Occasionally, priority is given to goods that are extremely urgent and serve a common interest. Fortunately, this is not very common. Should this be the case, we will keep in contact with the airlines to transport the cargo on the next flight.

What is the turning point between weight and volume for airfreight?2018-12-20T14:48:28+00:00

For airfreight a volume ratio of 1:6 is applicable.
If one cbm of airfreight weighs less than 166.67 cbm, charges are calculated according to the volume weight.
If one cbm of airfreight weighs more than 166.67 cbm, charges are calculated according to the actual weight.

Is airfreight calculated by weight (kgs) or also by volume (cbm)?2018-12-20T14:49:55+00:00

Airfreight is charged per kg as standard. Because space is limited in an airplane and 100 kg of feathers takes up much more space than 100 kg of lead, a volume ratio of 1:6 is applicable. This simply means that a minimum of 166.67 kgs is charged for every cbm of freight. If the actual weight per cbm is higher than 166.67 kgs, that weight will be used.(Chargeable Weight) Whichever is most profitable for the airline will be charged.
Example 1:1 box of 120 x 240 x 150 cms weighs 300 kgs. The volume is 4.32 cbm.
The volume weight is 4.32 cbm x 166.67 kgs = 720 kgs.
Thus, 720 kgs of airfreight costs will be calculated.

Example 2: 1 box of 120 x 240 x 150 cms weighs 900 kgs. The volume is 4.32 cbm.
The volume weight is 4.32 cbm x 166.67 kgs = 720 kgs.
900 kgs of airfreight costs will be calculated.

Who is responsible for damages as a result of delay?2018-12-20T14:52:56+00:00

Airfreighting goods always involves the risk of delay. Airlines will always make every effort to hold on to the booked flight schedules as much as possible, but there can be various circumstances that lead to delays. For example, changed flight schedules as a result of delays at the airport of departure or the airport of arrival, technical problems of the aircraft or simply bad weather. In case of acceptable delays, airlines will not accept any liability. Colvan advises the customer to send products on time and always include a margin to deal with delays.

Is my cargo insured against damage and theft?2018-12-20T14:54:29+00:00

Airfreight cargo is sent under the conditions of the Montreal Convention. There is limited liability and when the liability is accepted, the compensation to be paid is often not sufficient (SDR 666,67 per lot or SDR 2 per kg if more). That is why we advise customers to take out a continuous transport insurance or to insure per shipment. Colvan can arrange this for you.

Does Colvan International Forwarding only arrange the airfreight part or the entire route?2018-12-20T14:56:02+00:00

Both are possible, but that choice is up to the customer. In order to transport cargo from door-to-door, professional cooperation is necessary with agents worldwide. Because Colvan is independent with regard to the appointment of agents, we work exclusively with qualified companies. Nevertheless, we often advise you to buy the cargo FOB when importing, so that the supplier has control over the local costs. When exporting, we advise you to book the cargo up to the port of destination, CFR or CIF. The consignee will be able to arrange the customs clearance with their permanent agent

Oceanfreight

Do you always need an original Bill of Lading?2018-12-20T14:03:51+00:00

No, this is not necessary. When there is sufficient trust between sender and consignee, it is even advisable to use Waybills or to work with Telex Release.

When a Letter of Credit is demanded by the bank, an original Bill of Lading is usually required.

In those cases, the bank also gives instructions on how the Bill of Lading should be issued. The original Bill of Lading will first have to be presented to the bank for approval in Draft.

What is a Bill of Lading?2018-12-20T14:01:50+00:00

The Bill of Lading is an official document that indicates the owner of the cargo. The Bill of Lading indicates what the cargo consists of, from and to which port it is shipped, and who are shippers and consignees. The person who holds the Bill of Lading has access to the cargo. To avoid misuse, the original Bill of Lading must be endorsed by both shipper and consignee. The shipping company will not release the cargo if the Bill of Lading is insufficiently endorsed. In addition to the original Bill of Lading, Waybills is used increasingly. Only a copy of the Bill of Lading is sufficient to receive the cargo.

It is also possible to return the original Bill of Lading at the port of departure to the shipping company with the request to release the cargo at the port of arrival. In this case the original Bill of Lading is provided with the imprint “Telex Release” (Express Bill of Lading) and the ship owner agrees internally to release the cargo to the addressee on the Bill of Lading.

Colvan is happy to advise you to make the right choice.

Can I keep an eye on the arrival of a ship myself?2018-12-20T14:00:17+00:00

The handling terminals in Rotterdam have a website on which the arrivals of ships are kept up to date. It gives up-to-date information about vessel arrivals and if containers are unloaded from the vessel and available on the containerterminal. It is advisable to plan container transport only when it has definitively been unloaded and released by customs. This is to avoid empty-truck kilometers and waiting hours.

Why do sea freight rates fluctuate?2018-12-20T13:56:11+00:00

Here, market forces, the game of supply and demand, are present in all its capacity. Shipping companies try to match the capacity of the ships with the cargo offer. For some destinations and ports of unloading it works well, but it is impossible to predict how large the cargo supply will be.

Particularly import from the Far East can be erratic.

Is sea freight charged on volume or weight?2018-12-20T13:54:11+00:00

At LCL you pay per cbm or per 1000 kg (tonnes). Whatever generates the most for the co-loaders. With FCL you pay a fixed price per container. However, maximum weights must be taken into account. The container must also be transported by road and should be lifted on and lifted off without any problems.

Where is the break even point LCL / FCL2018-12-20T13:49:45+00:00

This depends on the destination (export) or loading port (import). It is often the case that the LCL sea freight rates are offered at or even below cost price. Co-loaders make their money with unloading and loading the consol-boxes and the rates that are used for this must be included in any sea-freight comparison. Nevertheless, we can say that LCL is cheaper than FCL upto about 15 cbm. Above that, FCL is usually the best choice. Colvan International Forwarding is happy to advise you on calculating the cheapest choice.

Who is responsible for damages as a result of delay?2018-12-20T13:46:02+00:00

Transporting goods always involves the risk of delay. Shipping companies will always make every effort to keep to sailing schedules as much as possible, but there can be various circumstances that lead to delays. Think of changes in the liners European port rotation, technical problems with the ship or simply bad weather on the road. In case of acceptable delays, shipping companies will not accept any liability. Colvan advises the customer to send products on time and always build a margin to deal with delays.

Is my cargo insured against damage and theft?2018-12-20T13:37:10+00:00

The cargo is shipped under the conditions printed on the back of the Bill of Lading. There is limited liability and when the liability is accepted, the compensation to be paid is often not sufficient (SDR 19 per kg). That is why we advise customers to take out a continuous transport insurance or to insure per shipment. Colvan can arrange this for you.

Does Colvan International Forwarding only arrange the sea-freight part or the entire route?2018-12-20T13:42:05+00:00

Both are possible, but that choice is up to the customer. In order to transport cargo door-to-door, professional cooperation is necessary with agents worldwide. Because Colvan is independent in regard to the appointment of agents, we work exclusively with qualified companies. Nevertheless, we often advise you to buy the cargo FOB when importing, so that the supplier has control over the local costs. When exporting, we advise you to book the cargo up to the port of destination, CFR or CIF. The consignee will be able to organize the customs clearance and delivery at home with their regular agent.

Warehousing

Bulk storage or pallet storage only?2019-01-03T09:08:08+00:00

Colvan has storage facilities for both types of goods.
Colvan employees can advise you on this.

Can customs goods also be stored?2019-01-03T09:09:14+00:00

Customs goods (T1) can be stored.
Colvan employees can assist you with this.

Are goods insured against damage, loss and theft?2019-01-03T09:11:14+00:00

A logistics service provider has limited liability for damage to and/ or the loss of the goods, arising during the period from reception to delivery.
The liability is limited to SDR 4 per kg with a maximum of SDR 100,000 per event or series of events with one and the same cause of damage.

Does Colvan International Forwarding store all types of goods?2019-01-03T09:12:10+00:00

Colvan stores only non-hazardous goods. Dangerous goods (chemicals) and perishable goods (fruit and vegetables) are not stored or transhipped.
Colvan can assist you with finding the right partner for the storage and transhipment of these goods.

National transport

What is the maximum weight that the container is permitted to weigh?2019-01-03T10:06:38+00:00

This can be found on the container itself under “payload”.
In addition, the maximum permissible weight of a truck in the Netherlands and in the other European countries in international container transport must also be taken into consideration. In the Netherlands this may never exceed 50 tons.
In practice, the maximum payloads of 40ft containers can usually be transported by road. However, two 20ft containers on one chassis with both a maximum payload will be a problem. The guideline is that the total of 2 x 20ft may not exceed 28,000 kgs.

The container seal is missing, what happens now?2019-01-03T10:07:37+00:00

The seal number is mentioned on the Bill of Lading. Before the seal is removed, it must be checked by the consignee on breakage and identity. In the case of irregularities, the seal that is present must not be broken and Colvan must be contacted immediately in order to report this.
If there is no seal at all, this must be reported to Colvan and a note on the delivery note must be made.

The container smells, what happens now?2019-01-03T10:08:45+00:00

In case of export, the empty container will be checked for smells at the terminal as soon as the container is released. If an empty container still smells when released, it is necessary to immediately stop loading and contact Colvan. Colvan will inform the trucking company and the shipping line about this and ensure that another container is released.
In case of Import, unloading must be stopped immediately and Colvan must be contacted. If the container is so smelly that it is unhealthy to continue unloading, or that it demonstrably causes damage to the goods in the container, Colvan will inform the trucking company and the shipping line about this and give the shipping line the opportunity to send a damage expert. If this does not work within an acceptable time, the shipping company will indicate this and Colvan will arrange a gas expert.
Any damage to goods and container must be recorded in a report and a note must be made on the delivery note. Supplement as much as possible by taking photos.
Colvan International Forwarding will hold the trucking company or shipping line liable for any damage.

The container is dirty, what happens now?2019-01-03T10:34:49+00:00

In case of export, the empty container will be checked at the terminal as soon as the container is released. If an empty container is released while dirty, it is necessary to immediately stop loading and contact Colvan. Colvan will inform the trucking company and the shipping line about this and ensure that another container is released.
In case of Import, unloading must be stopped immediately and Colvan must be contacted. If the container is so dirty that it is unhealthy to continue unloading, or that it demonstrably causes damage to the goods in the container, Colvan will inform the trucking company and the shipping line about this and give the shipping line the opportunity to send a damage expert. If this does not happen within an acceptable time, the shipping line will indicate this and it will be possible to proceed with unloading.
Any damage to goods and container must be recorded in a report and a note must be made on the delivery note. Supplement as much as possible by taking photos.
Colvan International Forwarding will hold the trucking company or shipping line liable for any damage.

The container is leaking, what happens now?2019-01-03T10:35:38+00:00

In case of export, the empty container will be checked for holes in the roof, the walls and the floor as soon as it is picked-up from the terminal. If an empty container is released with holes, it is necessary to immediately stop loading and contact Colvan. Colvan will inform the trucking company and the shipping line about this and ensure that another container is released.
In case of Import, unloading must be stopped immediately and Colvan must be contacted. Colvan will inform the trucking company and the shipping line about this and give the shipping line the opportunity to send a damage expert. If this does not happen within an acceptable time, the shipping line will indicate this and it will be possible to proceed with unloading.
Any damage to goods and container must be recorded in a report and a remark must be made on the delivery note. Supplement as much as possible by taking photos.
Colvan International Forwarding will hold the trucking company or the shipping line liable for any damage.

How much free time is included in the trucking rate for unloading or loading a container?2019-01-03T10:38:58+00:00

The container trucking rate is determined by the number of kilometers and the time the driver needs to carry out the job. The rate includes two hours for unloading or loading the container. If this time is exceeded, extra waiting hours, or parts of waiting hours may be calculated.

Is my cargo insured against damage and theft?2019-01-03T10:39:42+00:00

The carrier has limited liability for damage to the goods or damage as a result of total or partial loss or damage as a result of delay in delivery.
Compensation in accordance with AVC conditions is a maximum of € 3.40 per kg.
Compensation in accordance with CMR conditions is a maximum of SDR 8.33 per kg.

For the complete text we refer to the AVC conditions for national transport and the CMR conditions for international transport.

International transport

Does every truck have a tailgate and a pump truck?2018-12-20T15:02:42+00:00

This isn’t always the case. In general, the material with which the national distribution is carried out is equipped with a tailgate and a pump truck, but for larger lots trailers without these facilities are also used.
In international road transport, the material is rarely equipped with tailgate and pump truck.
Colvan advises the customer to always indicate whether a truck with tailgate and pump truck is desired.

Is it possible to exchange pallets?2018-12-20T15:04:44+00:00

This is usually not a problem with national road transport. In international road transport this usually causes problems and is often refused by transport companies.
Colvan advises you to check this on a case-by-case basis.

Can I also move goods as loose cargo?2018-12-20T15:05:56+00:00

For full trailer loads (FTL) this is usually not a problem.
With consolidated shipments (LTL), this usually involves an inefficient way of working, as a result of which consolidation carriers usually refuse this.

Are transport costs determined by weight (kgs) or volume (cbm)?2018-12-20T15:08:46+00:00

In road transport, rates are determined by the distance to be covered, the weight and the volume. Usually a volume ratio of 1:3 is used for this, or 1 cbm equals 333 kgs. In addition, rates are often issued per euro pallet or block pallet.
The following ratio is usually applied here:
1 euro pallet = 700 kg paying weight (0.4 loading meter)
1 block pallet = 785 kg paying weight (0.5 loading meter)
1 loading meter = 1750 kgs

Is my cargo insured against damage and theft?2018-12-20T15:09:40+00:00

The transport company has limited liability for damage to the goods or damage as a result of total or partial loss or damage as a result of delay in delivery.
Compensation in accordance with AVC conditions is a maximum of € 3.40 per kg.
Compensation in accordance with CMR conditions is a maximum of SDR 8.33 per kg.

For the complete text we refer to the AVC conditions for national transport and the CMR conditions for international transport.

Custom Affairs

What is an invoice declaration2019-03-21T16:22:34+00:00

An invoice declaration is a declaration of origin. For goods with a limited value (up to € 6,000) and from certain countries with preferential origin, a discount or even an exemption applies at the import duty rate. For more information, please refer to the website of the Chamber of Commerce

Colvan customs brokers can assist you with the question of whether an invoice declaration is of value to you.

What is an Attestation of Origin?2019-01-03T07:54:55+00:00

The Attestation of Origin replaces the Form A in the long term and indicates that goods originate from developing or less developed countries with which the EU has concluded the APS agreement. With the Attestation of Origin, it is possible to get a discount or exemption on import duties.

The Attestation of Origin is a declaration that is placed on the invoice by the supplier. For values ​bigger than € 6,000 the supplier will have to register in the Self Certification System Registered Exporter (REX) For more information, please refer to the website of the Chamber of Commerce

What is a Form A?2019-01-03T07:56:56+00:00

A Form A certificate is actually a certificate of origin showing that the goods have been manufactured in developing and less developed countries with which the EU has concluded the APS agreement. With a Form A it is possible to get a discount or exemption on import duties.
For more information, please refer to the website of the Chamber of Commerce.

Colvan custom brokers can assist you with the question of whether a Form A is of value to you.

What is a certificate Eur.12019-01-03T08:31:34+00:00

A Eur.1 certificate shows that the goods have a preferential origin.
When submitting a Eur.1 certificate on import, discount or even exemption from import duties may be granted.
For more information, please refer to the website of the Chamber of Commerce.

Colvan customs brokers can assist you with the question of whether a Eur.1 is of value to you.

What is a reduced import duty rate?2019-01-03T08:34:06+00:00

Goods brought into the EU from countries with which the EU has preferential trade agreements can usually be imported at a reduced or even 0% import duty rate. The origin of the goods will be proved by presenting, for example, a Eur.1 certificate, a Form A, an invoice declaration or an Attestation of Origin.

Colvan customs brokers can assist you in determining whether reduced import duties are possible for your product.

What does T1 status mean?2019-01-03T08:35:11+00:00

The T1 status of goods actually means that the goods are not yet in free circulation within the EU. The duties due, such as import duties, excise duties, agricultural duties, and the VAT will still have to be paid.
Goods with T1 status can be transported and stored within the EU Customs documents will have to be drawn up for this.
Colvan will be happy to help you take care of these documents.

What is a customs warehouse?2019-01-03T08:37:00+00:00

A customs warehouse, is a place where goods can stay without paying duties, excise duties, levies or VAT.
The goods remain under customs supervision and can only leave the warehouse if the duties due are still paid by an import declaration, or if a T1 customs document is issued for transport outside the EU or for transfer to another customs warehouse.
The use of a customs warehouse is therefore primarily intended for goods of which their destination is not known yet.
Colvan International Forwarding is happy to help you store your customs goods.

I have paid import duties on goods that I now want to sell outside the EU. Will import duties be reimbursed?2019-01-03T08:38:05+00:00

In principle, customs do not do this. There are customs regulations available which allows you not to pay duties at the time of importing into the EU if it is known that the goods will be sold outside the EU at a later stage. For example, storing goods in a customs warehouse or applying for a permit for temporary import. Once the goods are in free circulation in the EU, customs authorities can no longer establish the identity of those specific goods and cannot ensure that the same goods leave the EU.
In exceptional cases and sufficient proof that the identity of the goods has been established, the customs authorities can decide on a case-by-case basis whether they will still cooperate with a request for reimbursement.
Colvan customs brokers can assist in this or, upon authorization of the customer, submit the request for a refund.

I have declared a wrong value. Can the declaration be adjusted?2019-01-03T08:39:40+00:00

If the import declaration has not yet been finalized, the customs value can be adjusted. If the declaration has been finalized, a request for reimbursement can be made if the value is too high. It is important that contracts, accounts and documents show that the value is incorrectly specified. If the value is too low, a request for additional payment will be made.
Colvan declarants can assist in this or, upon authorization of the customer, submit the request for a refund.

I am getting a customs fine, what now?2019-01-03T08:40:20+00:00

A customs fine can be imposed as a result of an incorrect or incomplete declaration, the provision of false information or not retaining account records, documents or other data. If Colvan is demonstrably in default as a Direct Representative, it is plausible that Colvan is the party that will have to pay the fine. If Colvan has followed the instructions of the customer, the fine will be charged to the Direct Representative, in order words, the customer.
There is always an option to lodge an objection and appeal the fine.
The Colvan custom brokers can assist you in this.

–As a result of the delay due to customs control, I have incurred costs, eventhough it appeared that declarations were correct after verification. Can I send an invoice to customs for this?2019-01-03T08:42:04+00:00

Customs will not reimburse any costs. Customs must be able to carry out its task in a proper manner and this includes regular physical checks or inspection of goods. It is therefore wise to always consider a possible delay as a result.

I will be charged extra costs as a result of customs inspection, is this right?2019-01-03T08:43:06+00:00

If a pre-scan is carried out by customs, this actually takes place when the cargo is still under control of the shipping company. The shipping company must ensure that the container will be moved to the custom scanner. For the actions that have to be carried out to enable this, the shipping line will charge a fixed amount.
If suspicious items are found and the container has to be unloaded on site, shipping lines have the right to charge the costs.
Upon inspection as a result of the import declaration, additional costs may arise if the container has to be unloaded at the terminal (FCL). There will also be costs for degassing the container.
In the case of consolidated cargo (LCL), the visitation will take place at the customs warehouse of the co-loader and at airfreight in the second-line warehouse. To assist customs with inspection and reconsiling inspection between importer, declarant and customs, costs may be charged.

Customs have already scanned the container, but now also want to check my goods. Is this allowed?2019-01-03T08:44:48+00:00

Customs can select containers for scanning on the basis of the vessels manifest.
We also call this the pre-scan. This scan is separate from the check that may arise from the import declaration. Customs mainly check for suspicious goods in a container during the pre-scan, during a customs inspection, customs mainly check whether the goods indicated correspond with what is found in the container.

Customs wants to check my goods, what happens now?2019-01-03T08:46:09+00:00

Customs notifications will always be made to Colvan International Forwarding first. Colvan declarants contact the customer to report the check and, if necessary, to agree on a location and time. In principle, the inspection takes place at the location where the goods are at the moment of declaration. Checks at other locations are possible under certain conditions. When importing containers, this can also be done during unloading at the destination. Ultimately, customs decide whether this is permitted.
Colvan declarants keep you informed of the progress and outcome of the check.

What does the reverse charge rule art 23 Act on Turnover Tax 1968 entail?2019-01-03T08:47:34+00:00

This regulation prevents regular importers having to pay the amount of VAT at the moment of import.
Using the art. 23 permission makes you declare the VAT on your VAT return.

What is the amount of VAT charged on import?2019-01-03T08:48:06+00:00

Import VAT is calculated on the customs value plus the costs of inland-transport up to the importer’s warehouse plus the amount of import duty that is due.

What is the customs value?2019-01-03T08:49:34+00:00

The customs value is the value that the goods have when they cross the border of the EU. This value does not only consist of the value on the invoice alone, but also includes the costs of transport and insurance up to the border of the EU.
In short, it means that freight costs and insurance premiums have to be added when a supplier sells FOB from outside the EU. For more information, please refer to the Tax Authorities / Customs websites:

https://www.belastingdienst.nl/bibliotheek/handboeken/html/boeken/HD/douanewaarde.html

The customs brokers of Colvan International Forwarding have been trained to arrive at a correct determination of the customs value.

On what value are import duties calculated?2019-01-03T08:50:24+00:00

Import duties are calculated on the customs value. This is not always just the invoice value of your supplier.

Where can I find the Harmonized System codes?2019-01-03T08:51:48+00:00

The goods codes are available on the Tax Authorities/ Customs websites:
http://tarief.douane.nl/arctictariff-public-web/#!/home

Who determines the goods codes?2019-01-03T08:52:53+00:00

As an importer or exporter, you are expected to know under which Harmonized System code you have your goods declared. On the website of the Tax Authorities/ Customs, the online version of the Tariff is available where not only the correct commodity code can be found, but also the corresponding import duty percentage.
Colvan declarants are happy to assist you in determining the correct commodity code.

Why does an official order to issue an import and export declaration always have to be provided?2019-01-03T08:54:56+00:00

Every customs declaration is self-evident, and an order must always be given. Colvan International Forwarding may provide a standard assignment where the customer only has to enter the variables such as commodity codes and invoice numbers.
For importers with regular suppliers and a limited number of products or articles, continuous assignments can also be drawn up.
Colvan would be happy to advise you.

Why is an authorization for Direct Representation necessary?2019-01-03T08:55:35+00:00

Without this authorization, Colvan cannot act as a direct representative and no import or export declarations can be made on behalf of the customer via the customs AGS declaration system. Colvan will gladly assist you in drawing up the authorization and will take on the paperwork for you.

Does Colvan International Forwarding have certified customs brokers?2019-01-03T08:57:22+00:00

Colvan has certified customs brokers that guarantee skilled and professional customs declarations.

Does Colvan International Forwarding issue import and export declarations themselves?2019-01-03T08:58:06+00:00

Colvan has the necessary customs authorizations to provide both import and export declarations. This ensures a quick and professional declaration procedure.

Is Colvan International Forwarding AEO certified and what are the advantages?2019-01-03T09:01:34+00:00

Colvan International Forwarding has been fully certified since 12 March 2012 (Simplified schemes and safety) and benefits from a number of advantages:
– less physical and document checks
– priority when checking if Colvan is selected for checking
– on request, a check can take place at a certain location
– no check on previously checked criteria with subsequent permit applications
– prior notification during checks
– provide less data in the summary declaration
– recognition AEO safety permit (AEO-S) by other countries (outside the EU) If Colvan takes care of your declarations for Import and Export, you also benefit from these advantages.

Can Colvan International Forwarding provide import and export declarations at any place in the Netherlands?2019-01-03T09:02:20+00:00

Via the electronic customs declaration system (AGS) Colvan can provide import and export declarations from Waddinxveen at all permitted customs locations.

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